Privacy Policy – jollibee77

01 Introduction

jollibee77 is committed to protecting the privacy and personal data of all users of our online casino platform. We understand that when you share your personal information with us, you are placing trust in jollibee77, and we take that responsibility seriously.

This Privacy Policy has been prepared in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations, as well as the guidelines issued by the National Privacy Commission (NPC) of the Philippines.

This policy applies to all personal data collected through the jollibee77 website at jollibee77.club, our mobile platform, customer support channels, and any other means by which you interact with jollibee77. Please read this policy carefully. If you have any questions, our support team is available around the clock at [email protected].

02 Personal Data We Collect

2.1 Registration Data

When you create a jollibee77 account, we collect the following information:

• Full legal name
• Date of birth (to verify you are 21 years of age or older)
• Residential address in the Philippines
• Email address
• Mobile phone number
• Username and encrypted password

2.2 Identity Verification Data

To comply with our legal obligations under Philippine anti-money laundering regulations and to verify your age and identity, we may collect:

• Government-issued identification documents (e.g., Philippine passport, driver's licence, SSS/GSIS ID, PhilSys National ID)
• Proof of address documents
• Source of funds documentation where required
• Selfie or facial verification image for identity matching purposes

2.3 Financial Data

When you make deposits or withdrawals, we collect payment-related information including your GCash or Maya account details, bank account information for bank transfer transactions, and transaction history. We do not store full debit card numbers on our servers; card data is handled by our certified payment processors.

2.4 Usage and Technical Data

We automatically collect certain technical data when you use the jollibee77 platform, including:

• IP address and approximate geographic location
• Device type, operating system, and browser information
• Pages visited, features used, and time spent on the platform
• Game history, betting patterns, and session data
• Login timestamps and access logs

2.5 Communications Data

When you contact jollibee77 customer support or communicate with us through any channel, we retain records of those communications, including chat transcripts, email correspondence, and support ticket history.

03 How We Collect Your Data

jollibee77 collects personal data through the following means:

• Directly from you – when you register, complete your profile, make deposits or withdrawals, contact support, or participate in promotions
• Automatically – through cookies, web beacons, and similar tracking technologies when you use our platform (see Section 9)
• From third parties – from identity verification service providers, payment processors, and fraud prevention services where necessary to fulfil our legal obligations
• From public sources – where permitted by law, from publicly available sources for identity verification or fraud prevention purposes

04 How We Use Your Personal Data

jollibee77 uses your personal data for the following purposes:

4.1 Account Management and Service Delivery

• Creating and managing your jollibee77 account
• Processing deposits and withdrawals
• Providing access to games and platform features
• Delivering customer support services
• Sending transactional communications (account confirmations, withdrawal notifications, security alerts )

4.2 Legal and Regulatory Compliance

• Verifying your age and identity as required by Philippine law
• Complying with anti-money laundering (AML) and know-your-customer (KYC) obligations
• Reporting to regulatory authorities as required
• Maintaining records as mandated by applicable Philippine laws and regulations

4.3 Security and Fraud Prevention

• Detecting, investigating, and preventing fraudulent activity, cheating, and abuse
• Monitoring for suspicious transactions and unusual account activity
• Enforcing our Terms & Conditions and other platform policies
• Protecting the security and integrity of the jollibee77 platform

4.4 Responsible Gaming

• Monitoring gaming behaviour to identify potential problem gambling indicators
• Administering self-exclusion, deposit limits, and other responsible gaming tools
• Complying with responsible gaming obligations under applicable regulations

4.5 Marketing and Promotions

With your consent, jollibee77 may use your contact details to send you information about promotions, bonuses, new games, and other offers relevant to your jollibee77 account. You may withdraw your consent to marketing communications at any time by contacting our support team or using the unsubscribe link in any marketing email.

4.6 Platform Improvement

• Analysing usage patterns to improve the jollibee77 platform and user experience
• Conducting internal research and analytics
• Testing new features and platform updates

05 Legal Basis for Processing

jollibee77 processes your personal data on the following legal bases as recognised under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:

• Contractual necessity – processing required to fulfil our obligations to you under our Terms & Conditions, including account management and payment processing
• Legal obligation – processing required to comply with applicable Philippine laws, including AML/KYC requirements, age verification, and regulatory reporting
• Legitimate interests – processing necessary for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your privacy rights
• Consent – processing for marketing communications and non-essential cookies, where you have provided explicit consent that you may withdraw at any time

06 Data Sharing and Disclosure

6.1 Service Providers

jollibee77 may share your personal data with carefully selected third-party service providers who assist us in operating the platform and delivering our services. These include:

• Payment processors – to facilitate deposits and withdrawals via GCash, Maya, and Philippine bank transfers
• Identity verification providers – to conduct KYC checks and age verification
• Game software providers – who may receive limited technical data necessary to deliver their games
• Customer support platforms – to manage support tickets and communications
• Analytics providers – to help us understand platform usage and improve our services
• Fraud prevention services – to detect and prevent fraudulent activity

All third-party service providers engaged by jollibee77 are contractually required to process your personal data only for the specified purposes and in accordance with our instructions, and to implement appropriate security measures.

6.2 Regulatory and Legal Disclosure

jollibee77 may disclose your personal data to government authorities, law enforcement agencies, or regulatory bodies where required to do so by applicable Philippine law, court order, or regulatory requirement. This includes disclosures to the Anti-Money Laundering Council (AMLC) and other relevant Philippine authorities.

6.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of jollibee77's business, your personal data may be transferred to the relevant successor entity. You will be notified of any such transfer and any material changes to this Privacy Policy that may result.

6.4 No Sale of Personal Data

07 Data Retention

jollibee77 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulations. Our general retention periods are as follows:

• Account data – retained for the duration of your account and for a minimum of five (5) years following account closure, as required by AML regulations
• Transaction records – retained for a minimum of five (5) years from the date of the transaction
• Identity verification documents – retained for a minimum of five (5) years following account closure or the completion of the relevant transaction
• Customer support communications – retained for three (3) years from the date of the communication
• Marketing consent records – retained until consent is withdrawn and for a reasonable period thereafter as evidence of consent

Upon expiry of the applicable retention period, jollibee77 will securely delete or anonymise your personal data in accordance with our data disposal procedures.

08 Data Security

jollibee77 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. Our security measures include:

• Encryption – all data transmitted between your device and the jollibee77 platform is encrypted using Transport Layer Security (TLS) technology
• Access controls – strict role-based access controls limit access to personal data to authorised personnel only, on a need-to-know basis
• Secure storage – personal data is stored on secure servers with appropriate physical and logical access controls
• Password security – account passwords are stored in hashed and salted form; we never store passwords in plain text
• Regular security assessments – we conduct periodic security reviews and vulnerability assessments of our platform
• Staff training – all jollibee77 personnel with access to personal data receive regular data privacy and security training

While jollibee77 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You also play an important role in keeping your data safe by maintaining the confidentiality of your jollibee77 login credentials and notifying us immediately of any suspected unauthorised access to your account.

09 Cookies & Tracking Technologies

9.1 What Are Cookies

Cookies are small text files placed on your device when you visit the jollibee77 platform. They help us recognise your device, remember your preferences, and understand how you use our platform so we can improve your experience.

9.2 Types of Cookies We Use

• Strictly necessary cookies – essential for the operation of the jollibee77 platform, including maintaining your login session and enabling core functionality. These cannot be disabled.
• Performance and analytics cookies – help us understand how players use jollibee77 by collecting anonymised usage data, enabling us to improve the platform.
• Functionality cookies – remember your preferences and settings to provide a more personalised experience on jollibee77.
• Marketing cookies – used, with your consent, to deliver relevant promotional content and measure the effectiveness of our marketing activities.

9.3 Managing Cookies

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of the jollibee77 platform. For marketing cookies, you may also withdraw your consent by contacting our support team.

10 Your Data Privacy Rights

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by jollibee77:

• Right to be informed – the right to know how your personal data is being collected and processed, as described in this Privacy Policy
• Right of access – the right to request a copy of the personal data jollibee77 holds about you
• Right to rectification – the right to request correction of inaccurate or incomplete personal data
• Right to erasure – the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations
• Right to object – the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests
• Right to data portability – the right to receive your personal data in a structured, commonly used format
• Right to lodge a complaint – the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated

11 Children's Privacy

The jollibee77 platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law governing gambling activities. jollibee77 does not knowingly collect personal data from individuals under the age of 21.

If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the jollibee77 platform, please contact us immediately at [email protected].

Age verification is conducted as part of the jollibee77 registration and withdrawal process. We reserve the right to request government-issued identification to confirm that a user meets the minimum age requirement at any time.

12 International Data Transfers

jollibee77 primarily processes and stores personal data within the Philippines. In certain circumstances, your personal data may be transferred to or processed by service providers located outside the Philippines, for example where we use internationally-based technology platforms or game software providers.

Where such transfers occur, jollibee77 ensures that appropriate safeguards are in place to protect your personal data, including contractual data processing agreements that require the recipient to maintain standards of data protection equivalent to those required under Philippine law.

By using the jollibee77 platform, you acknowledge and consent to the transfer of your personal data as described in this section, subject always to the protections described herein.

13 Third-Party Links

The jollibee77 platform may contain links to third-party websites or services, including game providers and payment platforms. This Privacy Policy applies only to the jollibee77 platform and does not cover the privacy practices of any third-party websites or services.

jollibee77 is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party services you access through or in connection with the jollibee77 platform.

14 Updates to This Privacy Policy

jollibee77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.

Where changes to this Privacy Policy are material, jollibee77 will notify registered users via email or a prominent notice on the platform prior to the changes taking effect. Your continued use of the jollibee77 platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms.

We encourage you to review this Privacy Policy periodically to stay informed about how jollibee77 protects your personal data.

15 Contact Us & Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jollibee77 handles your personal data, please contact our Data Protection Officer:

Filing a Complaint with the NPC

If you are not satisfied with jollibee77's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the government body responsible for administering and implementing the Data Privacy Act of 2012 and ensuring compliance with international standards for data protection.

For more information on your rights and how to file a complaint, you may visit the NPC's official channels. jollibee77 cooperates fully with the NPC in all matters relating to data privacy compliance.